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Health & wellness
Six kits for businesses that sell a diary. The unit of revenue is an appointment, the unit of loss is an empty chair, and almost every automation here exists to protect one or recover the other.
A clinic, a studio and a salon are the same business with different words. Capacity is fixed, it is sold in slots, and an unsold slot cannot be sold later — it simply does not exist any more. That single economic fact is why the automation in these six kits looks nothing like the trade kits, even though it is the same nine components underneath.
The three levers are recall, rebooking and no-show recovery. Recall brings back the patient whose six-month check is due, the client whose plan lapsed in week two, the member whose attendance quietly stopped. Rebooking fills the next slot while the person is still in the building or still holding their phone. No-show recovery reaches somebody within the hour rather than at the end of the day, because a gap found at 9:20 can sometimes still be filled by 11:00.
What differs between the six is the interval and the language. A dental recall is measured in months and is a clinical obligation. A grooming interval depends on the breed. A gym’s critical window is the first thirty days of a membership. A treatment room rebooks on a course, not a visit. Each kit carries its own interval logic and its own vocabulary rather than a generic “book again soon”.
The kits
One per niche. Pick the one that matches where the enquiries come from — never load two into the same sub-account.
Configured for a practice diary: recalls that run themselves, unaccepted treatment plans followed up, gaps in the book filled the same hour.
9 components · 1–2 business days
$990one-time
Open the kitConfigured for care-plan attendance: new patients booked fast, plan drop-off caught in week two, lapsed patients invited back properly.
9 components · 1–2 business days
$900one-time
Open the kitConfigured for a treatment diary: bookings taken while the desk is busy, packages tracked, rebooking prompted at the right interval per treatment.
9 components · 1–2 business days
$900one-time
Open the kitConfigured for membership retention: trials booked instantly, the first thirty days scripted, and attendance drop-off caught before the cancellation.
9 components · 1–2 business days
$950one-time
Open the kitConfigured for a chair-side business: bookings answered without stopping mid-cut, rebooking paced per service, cancellations filled the same hour.
9 components · 1–2 business days
$850one-time
Open the kitConfigured around the pet, not just the owner: grooming intervals per breed, boarding peaks handled, reminders that owners actually welcome.
9 components · 1–2 business days
$1,000one-time
Open the kitWhat the phone actually does
Configuration follows demand. If your client's phone does something else, the kit is the wrong one and we would rather say so.
01
The most expensive thing in the business, and it is invisible in the accounts because it never appeared as revenue. Same-hour gap filling — a short list of people who said they would take a cancellation, contacted the moment one happens.
02
Six-month checks, care plans, seasonal treatments, grooming intervals. Recall is the highest-return automation in this whole group and it is the one most often run off a paper diary and somebody’s memory.
03
Attendance that thins in week three. A care plan abandoned after two sessions. Nobody cancels; they simply stop. Catching it needs a behaviour trigger, not a cancellation trigger.
04
Somebody is at the desk, mid-treatment, mid-cut, handling a client in front of them. The phone rings anyway. Every one of these kits assumes the desk is busy and answers on its behalf.
Same nine, configured differently
Every kit on this site carries the same nine components. These four are the ones that are configured most distinctly for this group.
Trained on the practice’s own service vocabulary and, where relevant, on the boundary of what it must never do — a clinic receptionist books and reassures, it does not advise.
Confirmation, a 24-hour reminder, a one-hour prompt and a 15-minute alert, with a reschedule link in every one. No-show recovery calls within the hour, aiming at the 70% recovery target the system is designed around.
Timed to the completion moment that fits the treatment rather than a fixed delay, with the cadence built to sustain a steady 5–10 reviews a month rather than one burst.
Interval-driven: recall dates, plan milestones, breed-specific grooming gaps, membership anniversaries. This is where the recurring revenue in this group actually lives.
Illustrative scenario
Assumptions
Seven empty slots a week is the number to work with. Recovering most of them is what the within-the-hour recovery call is for, and the 70% figure is the target the component is built to hit rather than a measured result from a customer — this is a new product and we will not pretend otherwise. Put the practice’s own appointment value against seven slots a week and the conversation stops being about software and starts being about a gap they already have.
Who this is wrong for
Saying who a kit is wrong for is the most useful thing on the page. If none of these describes your client, the kit fits.
Have it built instead
Same nine components, configured and tested by us, handed back with the build sheet.
You send the client details. We hand back a configured, tested, live sub-account and the build sheet that explains it.
Open the briefManaged end to end: segments built, opener written, batches throttled, replies triaged, results reported honestly.
Open the briefThe service only a sub-account specialist can offer: an entire portfolio provisioned, configured and tested as one batch.
Open the briefOften added alongside: Review engine setup and reputation recovery, AI receptionist setup and voice tuning, Snapshot loading and account migration. Each is scoped and quoted on its own page.
Delivery and support
Clear edges make a better engagement than a long list of exclusions. Here is where the included support ends and where a quote begins.
Included with every kit
Quoted separately, or run by a VA
All four are real services we offer — seeintegrations, APIs and custom software. They are scoped and quoted so you know the cost before anyone starts.
Before you load one
Loading is a click. The work either side of it is what these cover.
Operations
Custom fields store data about a contact. Custom values store facts about the business. Getting the distinction right is what lets one snapshot serve forty sub-accounts.
Operations
Most workflows start correctly. Far fewer stop correctly. A repeatable test pass for GHL workflows covering entry, branch, wait, exit, opt-out and the double-enrolment problem.
Installs
A pre-launch checklist for a GHL sub-account: numbers, sending domain, custom values, calendar availability, workflow publishing order, test pass and handover documentation.
Compliance
Brand then campaign, in that order. What each form actually wants, how long approval takes, the exact-match rule that fails most brands, and what to do when a campaign is rejected.
Or start with the full map:the complete guide to GoHighLevel sub-accounts.
Straight answers
No, and that is deliberate. The receptionist and chatbot configurations in the clinical kits book, confirm, remind, reschedule and reassure. They are explicitly configured to hand anything clinical to a human, and that boundary is not something we treat as tunable.
By interval logic. A dental recall runs on a fixed clinical cycle and is the same for most patients. A grooming interval depends on the breed and the coat, so the pet care kit carries per-breed intervals rather than one number. Both are the same component with different configuration, which is the point of the nine-component structure.
They will, but you should not run both. Two systems asking the same client for a review a day apart is the fastest way to make a good customer stop opening messages. Turn one off, and if the existing tool is doing the job, keep the kit’s review components unpublished — the load sheet tells you which ones those are.
Pick the niche
Every kit is delivered 1–2 business days of purchase confirmation with 12 hours of installation support to use within 14 days.
No call required to buy a kit · replies within one business day
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