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Home & trade · SK-CON
Configured for a months-long sale: consultations booked properly, proposals followed for a quarter, clients updated at every milestone.
What is in the kit
Every SubaccountKit snapshot contains the same nine components and nothing else. What changes between kits is what they are configured to say and do — everything below is written for the Construction Firm Sub-Account Kit, laid out in the order it runs.
Stage 01Lead capture and first contact
Answers enquiries while the office is on site, qualifies the project by scope and budget range, and books a design consultation or a site visit rather than promising a call back.
Answers the budget-range and timeline questions that decide whether an enquiry becomes a consultation, and captures the project type, property age and rough scope.
Project-type pages written separately — kitchens, additions, whole-house — with consultation booking on each and forms that capture scope, budget band and timeline before anyone visits.
Stage 02Ten days of multi-channel follow-up
Re-engages proposals at the intervals a six-figure decision needs, calls clients whose project milestone has slipped, and rings missed consultations the same day.
Stage 03Booking and no-show prevention
Consultations and site visits confirmed with their own preparation notes, reminded at 24 hours, 1 hour and 15 minutes, and recovered by a call within the hour if missed.
Stage 04Reviews and social proof
Handover is the ask. Completion fires one satisfaction question while the client is standing in a finished space, then routes to the public link or a private form.
Keeps a slow-volume, high-value profile growing steadily: a 72-hour reminder, alternating platforms, and monthly reporting on completions against reviews.
Stage 05Lifetime client nurture
Consultations that never became proposals, and proposals that were never signed, are re-approached at six months referencing the original project rather than a generic offer.
Phase-two prompts for clients who deferred part of the work, annual property check-ins, and a referral programme aimed at clients whose project finished well.
The same nine ship in every kit in the catalog. Delivered within 1–2 business days of purchase confirmation. 12 hours of dedicated installation support, to be used within 14 days of purchase.
The end-to-end run
From a stranger’s first ring to a client of several years. This is the flow the Construction Firm Sub-Account Kit wires into a sub-account on day one — the nine components above are what you get, and this is how they run together.
A stranger makes contact
Multi-channel entry with intelligent routing
The call is answered on the first ring, at any hour, in a natural speaking voice.
The same assistant, on every inbox the business owns.
A submission is the start of a sequence, not an entry in a spreadsheet.
They are interested but not ready
A ten-day multi-touch sequence across three channels
Establish who this is and why they should keep reading.
Shorter, closer, easier to act on from a phone.
The touch almost every sequence is missing.
They have booked
Protecting the slot from the moment it is taken
Confirmation lands before they have closed the tab.
Three reminders, three different jobs.
The slot is missed, and the phone rings while the intent is still warm.
The project is done
Turning finished work into public evidence
Two hours after the project, one question decides where it goes.
Reviews are answered, which is half of what a profile is judged on.
The reviews go back onto the site rather than sitting on a platform.
They are a client
Keeping the relationship alive for years, not weeks
Low frequency, long horizon, never silent for a whole year.
Existing clients get answers without waiting for office hours.
Nobody is allowed to quietly disappear.
The two performance figures above — a 70% no-show recovery rate and 5–10 reviews a month — are the system's design targets, supplied by the product team. They are not measured results from named customers, and they are never published as review or rating markup.
The problem it is pointed at
Enquiries arrive while everyone is at a job. A remodel enquiry that goes to voicemail is worth tens of thousands and is rarely repeated.
The follow-up stops after a fortnight because the firm assumes silence means no. The decision is often made in month three.
The most common complaint about builders is not quality, it is not knowing what happens next week.
The work is genuinely impressive and almost none of it becomes a review, because handover is busy and nobody asks.
Built for
Not built for
If you are in the second list, say so and we will tell you what would actually help — or that nothing we sell would.
A remodelling firm taking 35 enquiries a week, missing about 10, with an average project worth $42,000 and an 8% close rate on recovered leads.
~15.5 hours a week in this illustrative scenario — roughly 67 hours a month. Your figures will differ; the arithmetic is shown so you can substitute them.
When it pays back
At a $42,000 average project, a single additional signed proposal covers this kit forty times over — so the honest measure is not payback, it is whether proposal-to-signed rate moves over a quarter. Track that, not week one.
Run your own numbers
These are not measured customer results and never will be presented as such. They are arithmetic. Change any field and the sentence below changes with it — including the sub-account multiplier, because most people reading this are rolling the Construction Firm Sub-Account Kit out across more than one client.
Illustrative arithmetic only. It assumes every missed enquiry is answered and that your own close rate holds on recovered contacts — neither is guaranteed, and both depend on your offer and your team. No figure here is a measurement from a real customer, and none of it is published as review or rating markup.
A remodel is decided over weeks or months, often after a design stage, usually against two other firms. This configuration follows that timeline rather than fighting it: proposals are followed at intervals appropriate to a six-figure decision, and the sequence tapers rather than stopping.
Most construction complaints are not about workmanship. They are about not knowing what is happening this week. Milestone updates — permit, demolition, rough-in, inspection, finish, handover — go out automatically at the stages you define, and that alone changes how a firm is talked about.
A design consultation and a site visit need different preparation, different durations and different reminders. They are configured separately here, because sending a client to a design meeting with site-visit instructions is a bad first impression.
At handover the client is standing in a finished space, which is both the best and the last moment to ask. Review harvesting fires there, and the automation component keeps the request alive afterwards without becoming a nuisance.
Firms rolling this across several client accounts should look at bulk sub-account provisioning.
Delivery and support
Clear edges make a better engagement than a long list of exclusions. Here is where the included support ends and where a quote begins.
Included with every kit
Quoted separately, or run by a VA
All four are real services we offer — seeintegrations, APIs and custom software. They are scoped and quoted so you know the cost before anyone starts.
Reviews
These are sample entries. SubaccountKit is new, so rather than invent testimonials we are showing clearly-labelled placeholders while the deck waits for real customers. Nothing here is published as review or rating markup either — search engines see no ratings from this site until the words are real.
This is a preview card so the review deck can be styled and tested before real feedback exists. The kit went into a fresh sub-account, the load sheet listed every custom value in order, and the build was finished before lunch.
Placeholder copy standing in for a real review. The point being illustrated here is the follow-up ladder stopping the moment someone books, which is the thing most sequences get wrong.
A preview entry, not a customer quote. It exists so the deck renders with a realistic length of text and the shuffle animation can be judged honestly before launch.
Sample text. Deliberately four stars rather than five, so the star row is tested at more than one value and the layout is proven before real reviews arrive.
Another preview card. Real reviews will replace every entry in this file, and the same change that swaps them in also switches the review structured data on.
Yes. The sequence tapers over months rather than stopping at day ten, because a kitchen remodel decided in February is often signed in May. The AI caller re-engages at intervals suited to that timeline.
Yes, on milestones you define during installation — permit, demolition, rough-in, inspection, finish, handover. Poor communication during a build is the single most common source of construction complaints.
Yes, as its own appointment type with its own preparation message, because a design meeting and a site visit are different appointments with different expectations.
The seven stages from signed client to live account.
Conflict list first, sending held back, links re-pointed.
The per-client step no kit can do for you. Start it on day one.
The exit conditions are the test, not the first message.
Comparing kits in the same group?See every home service contractors kit, with what the nine components are configured to do there and who they are wrong for.
Ready when you are
Delivered within 1–2 business days of purchase confirmation, with 12 hours of dedicated installation support to use within 14 days.
No call required to buy a kit · replies within one business day
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